As a customer oriented business we want to provide the best service - to summarize our terms: We ship your order after receiving the money in our german bank account or in our paypal account. Parcels are insured and include a tracking service by the mail operator, e.g. DHL.
You can return your order within 30 days and we refund your money, no questions asked, - please understand that we can´t assume the postage for your returns.
Please note: German law requires all companies to publicize their street address online. Be assured that for privacy and security reasons we would never publicize our whereabouts or where anything of value is located on the internet. The street address below is where our company is registered and where our office service handles our mail. You won´t find neither us nor valueables there.
To return your order please inform us via our contact form - we'll give you a direction in Germany where your return will be received.